Sales Director - NY City, Metro Area
New York City, NY
Full Time
Experienced
Marpai Administrators is a technology company transforming the Third-Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third-party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes.
The Sales Director understands the client’s business needs and objectives and transforms them into successful outcomes. This role is responsible for initiating new business set-up as well as renewals and will also develop and maintain scope templates, set up ticket placement and follow-up, and participate with the Client Experience team on the successful transition of accounts from implementation to ongoing service.
The position requires strong leadership skills, an extensive knowledge of the benefits industry; especially self-funding, benefit plan design elements, attention to detail, a positive professional attitude, and the ability to work in a team environment.
WHAT YOU’LL BE DOING:
The Sales Director will be responsible for developing a multi-state territory including building relationships, business contacts, and closing sales.
We have great benefits:
The Sales Director understands the client’s business needs and objectives and transforms them into successful outcomes. This role is responsible for initiating new business set-up as well as renewals and will also develop and maintain scope templates, set up ticket placement and follow-up, and participate with the Client Experience team on the successful transition of accounts from implementation to ongoing service.
The position requires strong leadership skills, an extensive knowledge of the benefits industry; especially self-funding, benefit plan design elements, attention to detail, a positive professional attitude, and the ability to work in a team environment.
WHAT YOU’LL BE DOING:
The Sales Director will be responsible for developing a multi-state territory including building relationships, business contacts, and closing sales.
- Develop broker/consultant relationships.
- Advise Agents products, workflow, and administrative guidelines.
- Deliver value to brokers/consultants and clients on industry trends and new products and services.
- Provide quality consultative services to clients; understand client needs and illustrate how to partner and provide meaningful solutions.
- Promptly follow up on leads and deliver exceptional customer service through inquisitive discovery.
- Identify new service offerings and collaborate with key organization stakeholders to expand service and profitability.
- Provide regular reports of the sales pipeline, forecasts, and market analysis.
- Present and demo Marpai services to a variety of client stakeholders in the Executive Suite.
- Meet specified sales goals.
- A highly motivated, organized, and competitive person with excellent communication (verbal, written, and listening) skills.
- Ability to perform in a fast-paced environment with minimal supervision.
- A desire to learn, apply proven sales techniques, and build relationships.
- Respond to new leads consistently and promptly.
- You build trust with others because you get things done right the first time
- Your team feels empowered to do their best work every day
- You have full situational awareness around your client(s) onboarding progress and can report status on key milestones with ease
- Your cross functional business partners know what needs to get done and in what timeframe
- You stay focused and committed
- You juggle multiple priorities and projects meeting all deadlines
- You learn quickly and apply what you learn to what you do
- You are willing and capable of making and implementing decisions in difficult situations, including time-critical situations. Will take charge with the confidence of a group or situation if necessary.
- Displays flexibility and an openness to different and new ways of doing things - able to modify a strongly held position in the face of contrary evidence.
- Recognizes organizational concerns and addresses them promptly and effectively.
- Obtains complete and accurate facts and detailed information to make informed decisions or draw conclusions
- Accounts are onboarded correctly and within appropriate timeframes
- Survey scores show an appreciation for the onboarding process
- 5+ years of previous sales experience, preferably in the Health Insurance space
- Knowledge of Third-Party Administration is REQUIRED
- Bachelor’s degree or equivalent experience REQUIRED
- Proficient in Microsoft Office applications
- Excellent communication skills (verbally and written)
- Impeccable listening, analytical, and problem-solving skills
- Salesforce or CRM experience
- Ability to negotiate and influence with decision-makers
- Ability to read service level contracts and understand the fee schedule for clients and vendors.
- Ability to build successful cross functional relationships
- Healthcare related insurance experience is a must
We have great benefits:
- Generous PTO
- Medical and Prescription
- Health and Wellness Programs
- FSA / HSA / Dependent Care
- Dental
- Vision
- Life and Disability
- STD/LTD
- Voluntary Benefits: Critical Illness, Accident, Hospital
- 401k with Employer Match
- LegalShield
- Identity Theft Protection
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